Account Success Manager

Orlando, Florida, United States · Sales

Description

NeoReach is looking for a fun, energetic, and innovative team member!


This role would be focused on client retention, customer success, and on-going support! The primary task will be to analyze customer usage, improve client engagement on the platform, provide best practices, and build ongoing rapport and trust with clients. This will allow for organic and strategic up-sells, API solutions, payment services solutions, or Managed Services.


NeoReach is a SaaS platform enabling brands and agencies to build their own influencer network and streamline their influencer programs. Influencers are the new tastemakers and brands want to capitalize on the value of influencer marketing. However, most marketers still run their campaigns on spreadsheets and operate in silos, wasting time and money, and making decisions based on intuition rather than data. NeoReach solves this inefficiency by providing brands with a platform to run all of their influencer programs in one place.


Essential Duties and Responsibilities:


Administrative Tasks:


Requirements

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